When you arrive at Ridgewood Animal Hospital, you can expect quality care for your pet
You will be greeted warmly as we check you in for your pet’s appointment.
We will do our best to make sure you are brought into an examination room as soon as we have one available. We ask that all patients arrive on time for their scheduled appointment.
Our goal is to make sure all of our patients are seen on time, but there will be times when the occasional unexpected delay occurs due to an emergency. Please accept our apologies in advance should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Here’s what to expect during your visit
- Once checked in, one of our team members will weigh your pet and see you into the exam room. In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
- A veterinarian will then meet you, listen closely to the information you provide about your pet’s health, examine your pet, talk about any questions or concerns you may have and plan further diagnostics or treatment as needed. If additional testing is needed, [Ridgewood Animal Hospital] is a modern facility with state of the art diagnostic equipment and an in-house laboratory, so most tests can be performed here.
- When the veterinary consultation is complete, you’ll go back to our front reception area where your billing and future appointment bookings will be handled.
- Depending on the reason for your visit, you may expect a follow-up call from one of our staff to get an update on how your pet has been doing since their visit. If you have any concerns, talk to the staff about them.
We hope you enjoy your visit and the service we provide, and we would be delighted to see you again.